Returns + Exchanges
At Stell.e.a.r, your comfort and confidence mean everything to us. Because our jewelry is designed for piercings and personal wear, all sales are final for hygiene and safety reasons.
✨ Final Sale:
-
For hygiene purposes, we cannot accept returns or exchanges on earrings, charms, or backs once they have been purchased.
-
Please review your order carefully before checkout.
⚡ Defective or Damaged Products:
-
If you receive an item that is defective, damaged, or not what you ordered, please contact us immediately.
-
Reach us on our whatsapp with your order and a photo of the issue, and we’ll be happy to make it right.
💝 Our Promise:
-
While we can’t offer refunds or exchanges for change of mind or sizing, we will always ensure that defective products are replaced or refunded according to your preference.